Privacy Policy

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from us, as part of the buying and selling process, we may collect personal information you give us such as your name, address and email address.
When you browse our website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing: With your permission, we may send you emails about our store, new products and other updates.
We will never sell your personal information.

SECTION 2 - CONSENT

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at info@theheadbarbers.co.uk or mailing us at:Head Barbers Ltd, 248 Merton Road, South Wimbledon, London SW19 1EQ United Kingdom

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 – THIRD-PARTY

Our online presence is handled by third-parties. They provide us with the online e-commerce platform and hosting that allows us to sell our products and services to you. Your data is stored through the data storage of these third-party vendors. They store your data on a secure server behind a firewall, but this has not been verified by us.
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in United Kingdom and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Payment:
If you choose a direct payment gateway to complete your purchase, then third-party vendors may store your credit card data. Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
Links
When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
Although no method of transmission over the Internet or electronic storage is 100% secure, we follow strict requirements and implement additional generally accepted industry standards.

COOKIES

We may use cookies to enable our website to function as intended to provide you with service. Your Web browser may allow you to be notified when you are receiving a cookie, giving you the choice to accept it or not. By not accepting cookies, some pages may not fully function and you may not be able to access certain information on this site.

RETURNS, REFUND, EXCHANGE AND CANCELLATION POLICY

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, the product must be unused and in the same condition that you received it. It must also be in the original packaging.
Some types of products are exempt from being returned:
* Gift cards

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted:
* Products with obvious signs of use/consumption

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Offer items

Only regular priced items may be refunded, unfortunately offer items cannot be refunded.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account or credit card again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@theheadbarbers.co.uk.

Shipping

It is your responsibility to return the product at your own cost to: Head Barbers Ltd, 248 Merton Road, South Wimbledon, London SW19 1EQ United Kingdom.

OTHER SERVICES

1. All items are subject to availability
2. All the onlin orders made are for collection only at store, for the products.
3. In case if you would like to be delivered, please email us separately after the purchase
4. Services purchased from website are strictly for the same customer only who has purchased it online or should accompany if purchased for someone else.
5. Head Barbers reserves the right t
6. Errors and omissions expected, please notify us immediately
7. The minimum transaction amount for card payments is £5.00. We do not accept American Express

COPYRIGHT NOTICE

This website and the information contained within it is protected by copyright. Reproduction of part or all of the website contents in any form is prohibited unless for personal use. Content of this website may not be copied to any other publication (including electronic, hard copy or others).